Phone
Call us directly for immediate assistance with reservations or enquiries.
Our phone line is staffed during business hours. For after-hours enquiries, please leave a message and we'll return your call.
Get in Touch with Lucky Win Hotel
We're here to help you plan your stay, answer questions about our rooms, dining, or casino, and ensure your experience is seamless from the first enquiry.
Our team is available to assist with reservations and general enquiries. You can reach us by phone, email, or by using the contact form below.
Direct Contact Details
Send us an email and we'll respond within one business day.
For reservations, use the email below. For general enquiries, the same email applies.
Address
Visit us in person at our Broadbeach location.
Lucky Win Hotel1 Casino Drive
Broadbeach QLD 4218
Australia
We are located in the heart of Broadbeach, Queensland. The hotel is easily accessible by car or public transport.
Send Us a Message
Use the form below to tell us about your enquiry. We'll get back to you as soon as possible. Fields marked with an asterisk (*) are required. Please provide as much detail as possible so we can assist you effectively.
Our Commitment
We aim to respond to all enquiries within one business day. For urgent matters, please call us directly. Our team reviews messages regularly during business hours.
Your Privacy Matters
We respect your privacy and will only use your contact details to respond to your enquiry. We do not share your information with third parties. For more details, please see our Privacy Policy.
Good to Know
Here are a few things to keep in mind when planning your visit or enquiry.
- The hotel is located at 1 Casino Drive, Broadbeach QLD 4218.
- Parking is available on-site (subject to availability).
- The casino is a land-based venue and requires guests to be 18 years or older.
- For dining reservations, please mention your preferred date and time.